Workforce Management (WFM)

For most organizations, its people represent its most important assets. ICRON Workforce Management (WFM) is a powerful, finite capacity planning & scheduling software system offering management decision support. It helps companies to produce realistic and functional manpower plan and schedules applied to control tactical and real-time deployment of staff in any operation. An ICRON WFM implementation maximizes:

  • manpower utilization
  • smoothest workloads
  • reducing stress levels
  • improves customer service levels
  • improves communication and co-ordination internally and with clients