ICRON CUSTOMER SUPPORT CENTER

 

Customer Support

ICRON helps customers design and implement efficient and effective support structures once the solution is in place and allows them to realize the full benefits of their investment.

Its global support centers provide customers with one access point for all their issues which results in quick and efficient service with extremely high responsiveness.

ICRON offers ongoing support on its solutions including systems outside the traditional environment. A webportal allows the customers to log the calls themselves and afterwards to follow the progress by reviewing the status and activity comments on their calls.

ICRON solutions are specifically designed to meet the toughest Planning and Execution challenges of today’s customers.

ICRON’s skills and values are aligned with the requirements from the industry’s:

  • Pragmatic approach to achieve quick implementation and fast ROI
  • End-user oriented solutions to solve complex processes
  • Global services to support demanding customers.

 

ICRON provides full project support, from consulting to ongoing customer support.

ICRON and its partners provide a comprehensive mix of world-class consulting services and resources to complete customer projects successfully:

  • Consulting Services (Business Consulting/Application Consulting/Technical Services (systems integration, DB, network)
  • Training Services
  • Worldwide Rollout

 

 

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ACTUAL BLOG

 
Does Your Optimization Solution Improve Both Productivity and Compliance?

In today’s fast-paced and hypercompetitive business world, in the rush to produce goods and deliver services as quickly as possible, companies are often tripped up ..

more February 8, 2017

LATEST NEWS

 
Brisa Bridgestone, from serial transaction to parallel process oriented planning.

Amsterdam, 13 April 2017 – Today, Brisa Bridgestone –a leader in the tire manufacturing industry in Turkey, with an annual revenue of app. Euro 500 million – celebrated the go-live ..

more April 13, 2017

NEW EVENT

 
ICRON presentation @ Digitalisation Trends Conference of ICS in Berlin

Berlin, June 1st, 2017 - In everyday life, the digital age is already fully integrated. Each of us owns a smartphone, uses the Internet and is registered in at least one social network.

more June 1, 2017
SOFTWARE ENGINEER
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